Terex AWP to launch online telehandler training

Following the Genie Lift Pro aerial work platform online training program scheme, the telehandler training will be a four-hour-long online course followed by hands-on training at authorized Genie dealers across North America.

The online portion of the training is not manufacturer specific; it will cover all makes and models of telehandlers, while the hands-on component will then be machine-specific. Costs have not been finalized but according to Scott Owen, global marketing training manager for Genie, pricing will likely reflect that of the Lift Pro scheme, which is $299.

“There is a severe lack of quality telehandler training programs out there,” Owen told ALH. “The number one question I get is if we are working on a telehandler training program because our customers say they really need it. If I had known the demand for the telehandler program, I would have developed it before the AWP training.”

Currently, the company’s packaged training for telehandlers is 98-pages long. Owen said the online program will mirror the depth of the printed package.

“Our number one goal is that the people who operate this equipment go home to their families at the end of the day,” he said. “We want to stand proudly behind our program.”

The online training will incorporate video components, graphics, narration and interactive quizzes. A 40-50 question-long exam will mark the end of the online portion, in which customers then must visit their local Genie dealer to complete the hands-on portion of the training. “It’s a very substantial program,” Owen said. “There’s nothing like it on the market currently.”

Terex AWP provides their dealers with documentation in regard to what the hands-on portion must consist of. They also provide check sheets for dealers to follow so they have a documented process for performing the hands-on training. There is also a verification test that the individual taking the training must complete before they receive their hands-training in order to verify they are in fact the person who took the online program.

Terex AWP launched LiftPro at The Rental Show in 2013.